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Returns & Refunds

General Return Policy
 
We are confident about our products and customer serivces , so we try to make the return and refund policy be simply and human being.
 
Returns, refunds, or credits may be accepted or issued within 60 days of the original purchase date.
 
The step to process a return or refund:
1. Email contact us with your return request, please provide your order number, where you buy from, when you buy, the reason of your return, also attached a photo to us. Please send email to info@musiclily.com
2. We will review your case and reply you.
3. When your Return is authorizated, we will process it.
 
General Refund Policy
 
Same procedure as Return request. The refund will be your store credit if the refund amount is under 20 USD. If refund amount is over 20 USD , you can ask us to refund to your card, otherwise, it will go to your store credit by default.
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